MADE FOR PRODUCT-LED COMPANIES

Bring focus & clarity to your SaaS operations

Do your customer-facing SaaS teams have the product engagement insights they need to survive in this product-led world? With Sherlock, they finally can.

Get 1:1 Demo
Start Free Trial
Get 1:1 Demo

The first and only Product Engagement Scoring Platform

Sherlock translates your sea of product data into simple, actionable metrics, allowing your Sales and CS teams to work smarter and more proactively. Do you know what that means? You finally get to drive the growth you’ve always dreamed of.

Still need reasons to be scoring product engagement? Read our free e-book.

“Before Sherlock, we had a sense of what was going on, but we didn’t have any real evidence. Team conversations were around what we thought was happening. Now we talk about what’s actually happening, which means there’s no more guesswork and scaling is so much easier.” 

Chrissie Smith, Head of Operations at HANDS HQ

“Before Sherlock, we had a sense of what was going on, but we didn’t have any real evidence. Team conversations were around what we thought was happening. Now we talk about what’s actually happening, which means there’s no more guesswork and scaling is so much easier.” 

Chrissie Smith, Head of Operations at HANDS HQ

FOR EFFICIENT SALES TEAMS

Product Qualified Leads convert

Got a free trial or freemium version? Track activation during the trial period to identify product qualified leads. And why? They’re the ones that convert. That’s how modern SaaS businesses qualify leads. (We’re a modern SaaS business, you are too, aren’t you?)

Sherlock is great! We use it to track engagement and activation across all of our trial and paid accounts. It’s a whole new world with Sherlock.” 
Kamil Rejent, CEO at Survicate

(Smart fellow, that! He knows how to get product qualified leads.)

FOR SMARTER CUSTOMER SUCCESS TEAMS

Proactive CS teams drive growth

You don’t need another CRM. You certainly can’t settle for static health scoring. Modern Customer Success teams need to be proactive to stay ahead of churn and actually drive growth.

But how? A product engagement scoring practice gives your CS team information on which users and accounts are engaging so they can keep the right people happy.

 NEW FEATURE: NOW IN BETA

Sherlock Stories:
Humanized product engagement insights

Let Sherlock do the thinking for you. Our singular AI analyzes your product engagement data and generates a custom story for each account. It’s complete with account highlights and actionable advice so your customer-facing teams know exactly what to do.

Learn how to get Sherlock smart >>

As we shifted our approach from pure enterprise to product led, Sherlock was the perfect fit for us. We’re rethinking out entire stack with Sherlock at the center.” 
Nick Stephenson, CEO at xapiapps

Add a smart layer to your entire stack

 

Connections where you need them

Let’s be honest: your teams are attached to their workflows. That’s why Sherlock integrates scores wherever you need them (Intercom, Salesforce, Hubspot, we’ve got it).

One-click integration with Segment >>

Alerts when you need them

Your team is calling and closing. There’s no time to search for (or through) tables full of numbers. Good thing we have real time Slack alerts. For your real team. Where they really live.

Learn more about our Slack Alerts >>

Add a smart layer to your entire stack

Connections where you need them

Let’s be honest: your teams are attached to their workflows. That’s why Sherlock integrates scores wherever you need them (Intercom, Salesforce, Hubspot, we’ve got it).

One-click integration with Segment >>

Alerts when you need them

Your team is calling and closing. There’s no time to search for (or through) tables full of numbers. Good thing we have realtime Slack alerts. For your real team. Where they really live.

Learn more about our Slack Alerts >>