Product engagement is the

lifeblood of every SaaS business

Sherlock delivers the product engagement insights you need 
to run your SaaS business, right.

Start your free trial
Request Demo

Product engagement is the

lifeblood of every SaaS business

Sherlock delivers the product engagement insights you need 
to run your SaaS business, right.

Start your free trial
Request Demo

SIMPLE SETUP

Product engagement like you’ve never seen before

SIMPLE SETUP

Product engagement like you’ve never seen before

Sherlock takes the right approach to measuring engagement and puts you in control. Easily create custom scoring profiles and Sherlock will turn them into powerful insights. From the dashboard you are able to track all of your engagement KPI’s in one place.

Create a dashboard for every customer type or stage of adoption: Trial, Paid, Power or whatever you want.

INSTANT INSIGHTS

Account Based Engagement

INSTANT INSIGHTS

Account Based Engagement 

Most SaaS products are built for accounts, so we’ve made it easy to see account based engagement – right from the dashboard. Drill into your individual accounts to see engagement over time, feature adoption, active vs inactive users and more. Drive essential customer success and Account Based Marketing efforts based on account engagement. 

Accounts Overview

Account Details

“Prior to Sherlock, we tried many different options for hacking engagement scores. Nothing really worked. Now we have it accurately, immediately, for the whole team.”

Jon Lee – President, Atomized

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TAILOR IT TO YOUR BUSINESS

Compare engagement across segments

TAILOR IT TO YOUR BUSINESS

Compare engagement across segments

One of the best ways to understand product engagement is by comparing usage patterns across segments.

Sherlock automatically creates baseline segments based on product engagement levels, but you can also create custom segments based on any activity or demographic trait (trial vs paid, or frequent vs casual). See actionable insights into how your product is used at different stages and by different user types.

INCREASE ENGAGEMENT

Track overall product
engagement over time

Track product engagement over time. Know if the health of your customer-base and business is heading in the right direction. Make Engagement Scores a KPI for measuring initiatives across organizations to make sure you’re focusing on the right stuff.

DRIVE IMPROVEMENT

Push Sherlock data to tools you’re already using

DRIVE IMPROVEMENT

Push Sherlock data to the tools you’re already using

Sherlock scores will quickly become essential to your operations. Automatically push scores and segments to your other tools to solve these use cases and way more.

  • Qualify and flag trial accounts for your sales team
  • Allow CS to prioritize and adjust their support efforts based on engagement levels
  • Drive smarter marketing programs for onboarding, retention and growth
  • Give product the best candidates for research/feedback
  • Create look-alike programs to attract more top customers

“Focusing on the right work is critical for us as we grow. Sherlock helps us prioritize the right accounts, build the most important features and engage customers struggling to adopt.”

Wade Warren – Founder, Resource.io

Get the product engagement insights to run your SaaS business

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