Product engagement is the lifeblood of every SaaS business

Finally – a simple and powerful way to rank, measure and score the product engagement of your users, accounts and important segments.

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EASY SETUP
Simple setup – just tell us what’s important
Create engagement scores by simply rating each of your important product actions. Sherlock does the rest.

SEE ENGAGEMENT INSIGHTS
Magically uncover a ranked list of accounts and users

Finally get a clear, complete picture of product engagement, without the burden of heavy product analytics tools. Get a ranked list of all your accounts and users and clearly understand what is driving their engagement and see what has changed.

ACCOUNT & USER SEGMENTATION
Segment and prioritize your most important customers
Create custom segments based on any activity or trait (trial vs paid, or frequent vs casual). See actionable insights into how your product is used at different stages and by different user types

ACCOUNT & USER PROFILES
Drill down to individual accounts and user profiles

Access insights that bring clarity to your business. See engagement overtime, tenure, specific usage patterns, and more for each of your users and accounts.

DRIVE IMPROVEMENT
Push Sherlock scores to the tools you’re already using

Sherlock scores will quickly become essential to your operations. Automatically push scores and segments to your other tools to solve these use cases and way more.

“Focusing on the right work is critical for us as we grow. Sherlock helps us prioritize the right accounts, build the most important features and engage customers struggling to adopt.”

Wade Warren, Founder and CEO at Resource.io

Sherlock powers your entire organization

Customer Success
Prioritize and manage accounts more effectively

Product
Understand which features are driving engagement

Sales
Uncover trial accounts that are ready to purchase

CEO & founders
See changes in engagement daily and over time

Product insights you need to run your SaaS business

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