Product engagement is the
lifeblood of every SaaS business
Sherlock delivers the product engagement insights you need
to run your SaaS business, right.
Product engagement is the
lifeblood of every SaaS business
Sherlock delivers the product engagement insights you need
to run your SaaS business, right.
QUICK AND EASY SETUP
Easily create custom scoring profiles.
QUICK AND EASY SETUP
Easily create custom scoring profiles.
Sherlock takes the right approach to engagement scoring and puts you in control. Easily craft personalized engagement scores by telling us what matters most, and we’ll deliver user and account engagement insights instantly.
One is never enough. Create multiple scoring profiles for each type of user or stage of adoption, such as Trial, New, Power or whatever you want.
INSTANT GRATIFICATION
Magically uncover a ranked list of your users.
INSTANT GRATIFICATION
Magically uncover a ranked list of your users.
Instantly get a clear, complete picture of product engagement for users and accounts, without the burden of a heavy product analytics tool-yuck.
Drill in and see what features they’re using most and see how use changes over time-and get proactive. Easily answer the most important questions for any SaaS business.
GO BEYOND USERS
Understand account-level
engagement, too.
GO BEYOND USERS
Understand account-level engagement, too.
One of the biggest challenges of a SaaS business is to understand engagement at the account-level. Sherlock delivers.
- See a ranked list of your accounts
- Discover the most (and least) engaged users on each
- Be able to drive essential customer success and/or account-based marketing efforts based on account engagement.
“Focusing on the right work is critical for us as we grow. Sherlock helps us prioritize the right accounts, build the most important features and engage customers struggling to adopt.”
– Wade – Founder, Resource.io
TAILOR IT TO YOUR BUSINESS
Compare engagement across segments.
TAILOR IT TO YOUR BUSINESS
Compare engagement across segments.
One of the best ways to understand product engagement is by comparing usage patterns across specific segments.
Sherlock automatically creates baseline segments based on product engagement levels, but you can also create custom segments based on any activity or demographic trait (trial accounts versus paid accounts, or frequent vs casual). See actionable insights into how your product is used at different stages and by different user types.
MAKE ALL THE RIGHT MOVES
Track overall product
engagement over time.
Track the average product engagement over time to know the health of your business. This will quickly become a standard KPI for your business.
When you track engagement over time, you can understand if your new features, or new onboarding, or new designs are actually driving product engagement and retention.
ACTIONABLE EVERYWHERE
Push Sherlock scores and
segments to your favorite
tools – take action and drive more engagement.
ACTIONABLE EVERYWHERE
Push Sherlock scores and segments to your favorite tools – take action and drive more engagement.
Sherlock scores will quickly become essential to your operations. Automatically push scores and segments to your other tools to solve these use cases and way more.
- Qualify and flag trial accounts for your sales team
- Allow CS to prioritize and adjust their support efforts based on engagement levels
- Drive smarter marketing programs for onboarding, retention and growth
- Give product the best candidates for research/feedback
- Create look-alike programs to attract more top customers
“Prior to Sherlock, we tried many different options for hacking engagement scores. Nothing really worked. Now we have it accurately, immediately, for the whole team”
– Jon Lee – President, Atomized
Get the product engagement insights to run your SaaS business
Space Pencil Inc. © 2018
Space Pencil Inc. © 2018