Finally, a tool SaaS teams can agree on
Everyone comes together around one concept — Product Engagement. Its metrics tell you how your accounts and users are doing so your customer-facing teams have everything they need to take customers from trial to forever.
Easily see what’s going on
Understand your star users and accounts. You’ll see if they’re activated, engaged, or if they’ve adopted that brand-spanking new feature you’re so excited about.
NEW FEATURE: NOW IN BETA
Humanized product engagement insights
Let Sherlock do the thinking for you. Our singular AI analyzes your product engagement data and generates a custom story for each account. It’s complete with account highlights and actionable advice so your customer-facing teams know exactly what to do.
“As we shifted our approach from pure enterprise to product led, Sherlock was the perfect fit for us. We’re rethinking out entire stack with Sherlock at the center.”
Nick Stephenson, CEO at xapiapps
Easily score engagement
You tell us what’s important, we tell you how well your product is doing. Exceedingly remarkable! Even better: you can track engagement over time and by account.
You need to know what to say when. And to whom.
Our Intercom integration will help you get there. Bonus: Works with Inbox
They’re collaborative and fully customizable (none of that instant, one-size-fits-all stuff), so you stay focused on what matters.
Easily track activation rate
New sign-up? Set customized activation criteria so you know when someone’s stuck or reaches product qualified status. See your leads ranked by activation and push that information wherever you need it. (Do I hear a distant gong ring?)
Easily track adoption rate
See which users and accounts are adopting key features over time. You’ll know when someone needs help with on-boarding, if a new feature is killing it (especially with your power users), or if you need to make some changes.
Start winning the game of SaaS today
The game’s afoot! Do you have a PQL process in place? What about a system to increase MRR? Your competitors do. Join them, won’t you?