Make your operations smarter with Sherlock

Wherever you are with product engagement scoring, we’ve got a plan for you.

BASIC

$199/mo

Ideal for those getting started with product engagement scoring

Featuring:
+ 500 MAUs*
+ 3 user seats*
+ 5 scoring profiles
+ Connections

 

PRO

$ 499/mo

Perfect for rapidly growing companies who are looking to use product engagement to find PQLs and reduce churn

Featuring:
+ 10k MAUs*
+ 7 user seats*
+ 5 scoring profiles
+ Humanized data
+ Dedicated support 

ENTERPRISE

Custom

Take your product engagement scoring to the next level

Featuring:
+ Unlimited MAUs
+ Extra user seats
+ Extra scoring profiles
+ and more… 

 

Plan Breakdown

Basic
Pro
Enterprise
ACCOUNT

MAUs

500
(+$5/mo/100 MAUs)

10k
(+$5/mo/100 MAUs)

Custom

User Seats

3 (+$35/mo/user)

7 (+$35/mo/user)

Custom

FEATURES

Number of Scoring Profiles

2

5

Custom

User-based Scoring

Account-based Scoring

Activation Tracking

Custom Segments

5

10

Custom

Total Actions   ⓘ

5

15

Infinite

Premium Actions   ⓘ

Stories   ⓘ

Analytics Reporting

Email Automation (coming soon!)

INTEGRATIONS

Intercom   ⓘ

HubSpot   ⓘ

Segment

Salesforce

Data Update Frequency

once daily

once daily

every 15 minutes

SUPPORT

In-app Chat

Dedicated Customer Success Manager

Make your stack smarter with integrations


Intercom
Know what to say when and to who with account & user engagement scores

Learn more >>


HubSpot
Make your CRM smarter. Trigger emails and workflows with Sherlock metrics and more.

Learn more >>


Slack
Get notifications whenever key accounts or users change their engagement

Learn more >>


Segment
Send engagement scores to hundreds of integrations with Segment


Salesforce
Close leads who are ready to buy with account & user engagement scores


Appcues
Optimize onboarding flows based on account or user engagement scores

Frequently asked questions

What counts as an active user? 
An active user is a user who has triggered any of your scored events in a billing month. We don’t charge for those users who have been dormant in the billing month (even if you tracked them in the past)

What happens if I go over the monthly active user allotment for my plan?
You will be charged a monthly overage charge based for MAUs over the amount allotted by your plan. The charge is $5.00/100 MAUs over your plan allotment. Your Sherlock account will continue to process all your data normally even if you go over the MAU limit.

How do I get my product data into Sherlock?
The easiest way to get your product data in Sherlock is via Segment.com. But if you don’t use Segment, you can integrate directly with Sherlock via our API

What is account-based scoring? 
We have a saying over here at Sherlock — B2B SaaS is an account-based world. That’s why we allow you to track how accounts are using your product (not just users). Learn more about account-based scoring >>

Can I test Sherlock before committing to use it?
Of course! Sign up for a free trial and get started with Sherlock today!

Can I add team members to my account?
Certainly. Each plan comes with a specific number of team member seats included. After that number, we charge $35/seat.

Can I pay for an annual plan on a monthly basis? 
Unfortunately, no. Annual plans offer a discount on the monthly rate, but must be paid in advance.