Make your operations smarter with Sherlock

Small company? Big company? We’ve got a plan to make your SaaS business Sherlock smart.

ESSENTIALS

$221/mo*

Ideal for startups and SMBs who want to get started with product engagement scoring

Featuring:
+2k MAUs
+3 user seats
+5 scoring profiles
+Integrations and Connections

Start free trial

 

ENTERPRISE

LET’S TALK

Ideal for startups and SMBs who want to get started with product engagement scoring

Featuring:
+2k MAUs
+3 user seats
+5 scoring profiles
+Integrations and Connections

Start free trial

 

Feature comparison

ESSENTIALS
GROWTH
ENTERPRISE
ACCOUNT
MAUs

2k
(+$10/1k after)

10k
(+$10/1k after)

Let’s
talk

User Seats

3 (+$10/1 extra)

5 (+$10/1k extra)

Let’s talk

Data Lookback

90 days

1 year

Forever

ACL/User Roles
SSO
FEATURES

Number of Scoring Profiles

2

5

Let’s talk

User-based Scoring

Account-based Scoring
Account Activation Tracking

Custom Slack Alerts

5

1 year

Infinite

Stories

Analytics Reporting

Email Automation (coming soon!)

INTEGRATIONS

Segment

SFDC

Data Update Frequency

once daily

once daily

every 15 minutes

SUPPORT

In-app Chat

Dedicated Customer Success Manager

“Prior to Sherlock, we tried many different options for hacking engagement scores. Nothing really worked. Now we have it accurately, immediately, for the whole team.”

Jon Lee, President & CTO at Atomized

Frequently Asked Questions

What counts as an active user? 
An active user is a user who has triggered any event in any calendar month.

What happens if I go over the monthly active user allotment for my plan?
You will be charged an overage charge based on your tier. For Watson plans, the charge is $8.00/100 MAUs over your plan allotment. For Mycroft plans, you will be charged $6.00/100 MAUs and for Sherlock plans, the charge is $4.00/100 MAUs.

What are destinations?
Destinations are what allow you to connect your engagement scores and segments with other tools. Currently, you can connect your Sherlock scores with Segment, Intercom, Salesforce, Slack, and Appcues.

What is account-based scoring? 
Account-based scoring is what allows you to score the engagement level of your Accounts. This is very important functionality for any B2B SaaS business.

Can I pay for an annual plan on a monthly basis? 
Unfortunately, no. Annual plans offer a discount on the monthly rate, but must be paid in advance.