Make your operations smarter with Sherlock

Wherever you are with product engagement scoring, we’ve got a plan for you.

BASIC

199

/mo

Ideal for those getting started with product engagement scoring

Featuring:

+ 500 MAUs*
+ 3 user seats*
+ 2 scoring profiles
+ Connections

pro

499

/mo

Perfect for rapidly growing companies who are looking to use product engagement to find PQLs and reduce churn

Featuring:

+ 10k MAUs*
+ 7 user seats*
+ 5 scoring profiles
+ Humanized data
+ Dedicated support

Try it for free

ENTERPRISE

Custom

Take your product engagement scoring to the next level

Featuring:

+ Unlimited MAUs
+ Extra user seats
+ Extra scoring profiles
+ and more…

The simplification of creating an engagement score across

users & accounts has helped our product team communicate user engagement across the company

Michael Donovan, SVP of Product @Aquicore

Plan Breakdown

Basic

Pro

Enterprise

ACCOUNT

MAUs

500
(+$5/mo 100 MAUs)

10k
(+$5/mo 100 MAUs)

Custom

User Seats

3 (+$35/mo user)

7 (+$35/mo user)

Custom

FEATURES

Number of Scoring Profiles

Custom

User-based Scoring

Account-based Scoring

Activation Tracking

Custom Segments

Custom

Total Actions

Infinite

Premium Actions

Stories

Analytics Reporting

Email Automation

(coming soon!)

INTEGRATIONS

Intercom

HubSpot

Segment

Salesforce

Data Update Frequency

once daily

every 15 minutes

SUPPORT

In-app Chat

Dedicated Customer Success Manager

Start free trial

Make your stack smarter with integrations

Intercom

Know what to say when and to who with account & user engagement scores

Learn more >>

HubSpot

Make your CRM smarter. Trigger emails and workflows with Sherlock metrics and more.

Learn more >>

Slack

Get notifications whenever key accounts or users change their engagement

Learn more >>

Segment

Send engagement scores to hundreds of integrations with Segment

Salesforce

Close leads who are ready to buy with account & user engagement scores

Appcues

Optimize onboarding flows based on account or user engagement scores

Frequently asked questions

What counts as an active user?
An active user is a user who has triggered any of your scored events in a billing month. We don’t charge for those users who have been dormant in the billing month (even if you tracked them in the past)

What happens if I go over the monthly active user allotment for my plan?
You will be charged a monthly overage charge based for MAUs over the amount allotted by your plan. The charge is $5.00/100 MAUs over your plan allotment. Your Sherlock account will continue to process all your data normally even if you go over the MAU limit.

How do I get my product data into Sherlock?
The easiest way to get your product data in Sherlock is via Segment.com. But if you don’t use Segment, you can integrate directly with Sherlock via our API.

What is account-based scoring?
We have a saying over here at Sherlock — B2B SaaS is an account-based world. That’s why we allow you to track how accounts are using your product (not just users). Learn more about account-based scoring >>

Can I test Sherlock before committing to use it?
Of course! Sign up for a free trial and get started with Sherlock today!

Can I add team members to my account?
Certainly. Each plan comes with a specific number of team member seats included. After that number, we charge $35/seat.

Can I pay for an annual plan on a monthly basis?
Unfortunately, no. Annual plans offer a discount on the monthly rate, but must be paid in advance.