INTEGRATIONS

Sherlock &

Intercom

It’s elementary — You need to know what to say when. And to whom.
Sherlock’s product engagement insights in Intercom will get you there.

See it in Intercom

FOR CUSTOMER SUCCESS & SALES TEAMS

Works with Intercom Inbox

FOR ALL TEAMS

Get organized and break down silos with Intercom and Sherlock

Use Sherlock metrics to filter and segment your users in Intercom. That means more targeted in-app messaging, more targeted emails, more targeted everything. What team couldn’t benefit from the ability to target communication? (Clue: there isn’t one that won’t)

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score decrease product engagement alert

FOR YOUR SINGULAR USE CASE

Win the SaaS Revenue Lifecycle with Intercom and Sherlock

segment product engagement alert

FOR SALES TEAMS

Convert them to paid with Sherlock and Intercom

Now your sales team can see how close your accounts are to Activation right in Intercom. They can take the correct steps to move customers from trial to paid. All without flipping through a hundred tabs (ok, a thousand).

See it in Intercom >>

FOR CUSTOMER SUCESS TEAMS

Know when to upsell with
Sherlock and Intercom

Your CS team is always hunting for clues that will help them find who’s ready to adopt that new feature. Engagement, Adoption, activity — all singular pieces of the mystery that lead to the final answer. Now there’s no need to go hunting, all the clues come to you in Intercom so your team knows who to target with that new feature.

FOR CUSTOMER SUCESS TEAMS

Prevent churn with
Sherlock and Intercom

Churn is scary. We get it. But now you can get ahead of it with the Sherlock and Intercom integration. See where users have been struggling, how engaged they’ve been or even how long they’ve stuck around as you message them in Intercom. Now all your chats are full of context, so your team knows what to say and to whom.

Add Sherlock to your Intercom and start winning the game of SaaS today